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Reclaim Mis-Sold PPI

You Don't Need To Use A Claims Company

Why pay someone to do it for you when you have just as much chance to win doing it yourself?

4 Steps to Reclaiming £1,000s

  • Print and complete the form (see below).

  • Photocopy the completed form (if possible). It may be needed later.

  • Send it to the business that you think owes you the PPI (addresses below).

  • Call us if you need any help.

Reclaim PPI Form

This is exactly the same form as PPI Claim Companies have to fill in.

A claims management company (CMC) will typically charge an up-front fee or take a proportion of any financial redress. All claims are dealt with in exactly the same way, there is no preference to CMC claims.

Timeline

  • All PPI complaints received between 21 April and 31 July 2011, will work to a 16-week resolution period.

  • For complaints received between 1 August and 1 October 2011, a 12-week resolution period.

  • All new PPI complaints received after 1 October 2011 will fall within the standard 8-week resolution period.

Addresses

Once you've completed the form, send it to:

Bank of Scotland: Halifax/Bank of Scotland , PO Box 548, Leeds, LS1 1WU.

Barclays: Barclays PPI Dept, Leicester, LE87 2BB.

Barclaycard: Barclaycard Customer Relations Unit, PO Box 9131, 51 Saffron Road, Leicester, LE18 2DE.

Capital One: Executive Office, Capital One, PO Box 5281, Nottingham, NG2 3FA.

Citibank: Citibank International plc, Global Consumer Banking, PO Box 49930, London, SE5 7XT.

Co-op: Customer Feedback, The Co-operative Bank plc, 4th Floor, Miller Street, Manchester, M60 0AL.

Halifax: Halifax/Bank of Scotland, PO Box 548, Leeds, LS1 1WU.

HSBC: HSBC Regulated Sales Complaints, 120 Redcliff Quay, Redcliff Street, Bristol, BS1 6HU.

Lloyds: Lloyds TSB, Tredegar Park, Newport, NP10 8SB.

MBNA: The Customer Advocate Office, MBNA Europe Bank Limited, PO Box 1004, Chester Business Park, Chester, CH4 9WW.

RBS: Royal Bank of Scotland Group, 5th Floor, Hardman Boulevard, Manchester, M3 3AQ.

Santander: Complaints, Santander UK PLC, PO Box 1125, Bradford, BD1 9PG.

Financial Ombudsman Service

If you are still having problems, then you should contact the Financial Ombudsman Service.

Address: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.

Telephone: 0800 023 4567 or 0300 123 9 123

Email: complaint.info@financial-ombudsman.org.uk

Debt Resolution ForumConditions apply. Calls may be recorded for quality purposes and training. Dependent upon the solution provided fees may be payable. Repaying debt over a longer period may increase the total amount to be repaid. Your ability to obtain credit will be affected in the short term and maybe in the medium to long term.