Why pay someone to do it for you when you have just as much chance to win doing it yourself?
4 Steps to Reclaiming £1,000s
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Print and complete the form (see below).
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Photocopy the completed form (if possible). It may be needed later.
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Send it to the business that you think owes you the PPI (addresses below).
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Call us if you need any help.
This is exactly the same form as PPI Claim Companies have to fill in.
A claims management company (CMC) will typically charge an up-front fee or take a proportion of any financial redress. All claims are dealt with in exactly the same way, there is no preference to CMC claims.
Timeline
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All PPI complaints received between 21 April and 31 July 2011, will work to a 16-week resolution period.
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For complaints received between 1 August and 1 October 2011, a 12-week resolution period.
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All new PPI complaints received after 1 October 2011 will fall within the standard 8-week resolution period.
Addresses
Once you've completed the form, send it to:
Bank of Scotland: Halifax/Bank of Scotland , PO Box 548, Leeds, LS1 1WU.
Barclays: Barclays PPI Dept, Leicester, LE87 2BB.
Barclaycard: Barclaycard Customer Relations Unit, PO Box 9131, 51 Saffron Road, Leicester, LE18 2DE.
Capital One: Executive Office, Capital One, PO Box 5281, Nottingham, NG2 3FA.
Citibank: Citibank International plc, Global Consumer Banking, PO Box 49930, London, SE5 7XT.
Co-op: Customer Feedback, The Co-operative Bank plc, 4th Floor, Miller Street, Manchester, M60 0AL.
Halifax: Halifax/Bank of Scotland, PO Box 548, Leeds, LS1 1WU.
HSBC: HSBC Regulated Sales Complaints, 120 Redcliff Quay, Redcliff Street, Bristol, BS1 6HU.
Lloyds: Lloyds TSB, Tredegar Park, Newport, NP10 8SB.
MBNA: The Customer Advocate Office, MBNA Europe Bank Limited, PO Box 1004, Chester Business Park, Chester, CH4 9WW.
RBS: Royal Bank of Scotland Group, 5th Floor, Hardman Boulevard, Manchester, M3 3AQ.
Santander: Complaints, Santander UK PLC, PO Box 1125, Bradford, BD1 9PG.
Financial Ombudsman Service
If you are still having problems, then you should contact the Financial Ombudsman Service.
Address: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.
Telephone: 0800 023 4567 or 0300 123 9 123
