Over the years at Debt Free Me we have helped many thousands of clients become debt free. Below are just some of the many thank you messages we receive in the office.
If you have found yourself in debt trouble then please contact us freephone 0800 988 7701 or complete the simple contact form to arrange a free, no obligation meeting with one of our trained debt advisors to discuss the best way to clear your debts, so that you too can be debt free!
Click the date to see that month's testimonials.
"An excellent service"
Every person I have spoken to has been very helpful and polite. An excellent service.
Thank you to you all.
"I dont think I could have got through it without Debt Free Me"
Can I just thank you and team for helping me over the years, I dont think I could have got through it without Debt Free Me organising me and my money.
Right from the word go the gentlemen who came to my house to sort out my finances was lovely! Put me at ease straight away. Every time I called up with a query or concern you dealt me in a professional and respectful manner and I was not afraid to call.
Over the years I have also told people about your company and the pleasant experience I have recieved.
All staff I have spoken to in regards to my account have been very helpful. Thank you.
The advisor who visited us was really knowledgable and experienced, he explained everything very clearly.
"I would recommend you to anyone"
I would like to take the opportunity to express our thanks during the time you've helped us, debt free me has always been helpful and understanding, and now, thanks to you, we are in a position where we no longer have debts hanging over us.
After a few years of huge amounts of stress and bullying from creditors and bailiffs, I can safely say that in a small way, you've changed our life, and I would recommend you to anyone in a similar position.
"Weight has been removed from my shoulders"
I cannot think of anything that could be improved. I only know the weight that has been removed from my shoulders.
"Couldn't have been more helpful."
All staff I have spoken to have been excellent. Understanding in everything they have done for me.
I was given your number by a friend that you have also helped.
Couldn't have been more helpful.
"Every single person has been great."
I must say that everyone I have had contact with has been very kind, but Tony, the gentleman who came to see me first, put me at ease right from the start as I was very scared not knowing what to do, but he soon assured me that there was a way to deal with it all.
Sam was also very kind, but as I said every single person has been great.
The only thing I would say is that everything takes time, I know you have to do things properly, but when you are as scared as I was, every week seems like a year.
All my thanks,
"Very good communication"
Very good communication all round.
"Very good communicators"
I feel your staff are very good communicators. They take their time to explain things to your understanding.
I would like to thank the staff for being considerate during this whole process.
It's been a very difficult time for me, but thanks to your staff it has been easy to sort out a way forward.
The whole team have been exceptional. Thank you.
"A very satisfied customer"
I would like to thank Debt Free Me for an exceptional service and your customer service is outstanding.
I would highly recommend this service and company to anyone and it wouldn't have worked out as well for me if it wasn't for all the excellent people at Debt Free Me.
F. Hutchins (A very satisfied customer)
"Excellent attitude and advice"
I would like to express my special thanks to the advisor, James, who visited me at home, and Sarah who was my first contact on the phone, for their excellent attitude and advice.
Everyone I have spoken to has been empathetic and really helpful :)
"Reflected real professionalism, empathy and courtesy"
Every person I have spoken to during every step along the way connected to your company about my financial situation, has reflected all of the real professionalism, empathy and courtesy I could possibly hope for.
If I was required to draw out one particular person, it would have to be the advisor Tony Wood who visited me in my home and was my first contact with your company. He was a master of all the qualities I listed above but because of the sensitive subject we discussed, I am pleased to report I felt confident I had been talking to a true gentleman.
"You and the team have been great"
Many thanks for your support and advice during the past couple of years. Although unfortunate and my own fault to get in this situation, I've been grateful that there was a company such as yourself to help me through it and get me back on my feet. You and the team have been great.
"It was worth every penny"
I would like to take this opportunity to thank you and all the staff who have helped me through this.
When I first approached DebtFreeMe, on the recommendation of a friend, I was in a terrible situation. I cannot tell you what a relief it is to have put this behind me now.
It was worth every penny to have your help. Thank you so much.
"I had no idea where it would lead me or the effect it would have on my life"
I would just like to take this opportunity to say a huge thank you for the help and support over the last few months.
When I started out on this journey all those years ago (I make it sound like 100 when it's really just 5!), I had no idea where it would lead me or the effect it would have on my life. The support I received whenever I have phoned has been tremendous, so again, thanks.
Now I've got a great job which I love, a (very nearly) new car, and I'm on the look out for husband number 1. Happy days!
With my best wishes, and grateful thanks...
"Advised me what was happening from day one"
I felt advising me what was happening from day one was one of your many exceptional services.
I also found it great that you answered question I may ask, fully and in plain English, I have been with another debt management company where I was not informed of anything, just told to send them my mail and took my money.
"Friendly and fully explained the process"
Tony, the advisor who visited me, was very friendly and fully explained the process to me.
"I felt like a ten-tonne weight had been lifted from my shoulders"
I liked how someone comes to your home and sits down with you to go over your finances, as over the phone this can feel very daunting and confusing. It means that you feel as though someone is on your side, and you don't feel judged.
As soon as the advisor, Tony, left my house, I felt like a ten-tonne weight had been lifted from my shoulders.
"All the staff heave been wonderful"
The advisor that came to see me, Paul Kavanagh, and all of the staff I have dealt with, have been wonderful and put my mind at ease. Thank you.
"I don't think you realise how much you have changed my life"
Everyone who I have spoken to has been lovely, very helpful and eased my stress right from the start, from the people I spoke to on the phone through to the advisor who came to my house, they have all been a great help. Thank you.
I don't think you realise how much you have changed my (and my partner's) life, so thanks again.
"Advisor was great"
Everything so far has been very good. Advisor was great. The girls are all very polite and helpful.
"A company who still has the 'personal touch'"
It was a pleasure to finally come into contact with a company who still has the 'personal touch' when dealing with clients.
I was really impressed by the fact than an advisor came to my home to discuss my problems.
The admin staff have also been very kind and understanding.
"I would recommend your services to anyone"
Lauren Hilton offered me a very professional service, she was helpful and friendly to me.
I would recommend your services to anyone because your staff were really helpful and kind.
I wish to thank Lauren, and all the other staff, who continue to help others who are struggling in debt like I was.
"I see a light"
You have helped stop what seemed like a spiral of uncontrolled debt, and advised me of the best possible way of sorting it out.
From the moment your advisor came to my house, I felt, for once, like had a plan. I saw a light!
I now have less worries and can go on to study without the stress of debt on my mind.
"Extremely professional and positive"
When I first got in touch by telephone, Vicky Hindle was very kind and helpful and made me feel comfortable about resolving my debt problem.
Your debt advisor, Jim Booth, came to visit me and he too was extremely professional and positive in his manner, and gave me a great deal of optimism.
Thank you all for your help.
"I don't feel that they are in a rush to get me off the phone"
Everyone I have spoken to so far have been excellent. I feel this is because whenever I have spoken to anybody, I don't feel that they are in a rush to get me off the phone.
They always take the time to reassure me and explain what they are doing and what the next step in the process is.
People in debt need to feel they can ring with any question or problem without being made to feel silly or belittled. You do this admirably (unlike my old debt managers).
"I was under immense pressure and really sinking"
From the moment I contacted you I was put at ease and everything was clearly explained. The people I have dealt with or spoken to have been very helpful and understanding.
I am not pleased with myself for the financial state that I have put myself in and I was at my wits end, so when I contacted you for help and advice it was a great relief that I felt had been lifted from me because I was under immense pressure and really sinking.
"Very happy with the service so far"
The initial visit was very helpful and everything was well explained.
Very happy with the service so far.
"There has been no blame or humiliation"
I know that scoring you all top marks may seem strange to you, but getting into a situation that there seems to be no way out of is humiliating to say the least.
From the first phone call to the financial statements going out, there has been no blame or humiliation from any of your staff.
The face-to-face meeting with the advisor was excellent and again, no blame or humiliation, but plenty of empathy.
Thank you all.
"Reassuring, quality advice"
Every person I have spoken to has demonstrated empathy whilst providing reassuring, quality advice.
So far, the process has been very smooth and all have been very helpful.
"You don't criticise or blame - you support"
It's so stressful being behind with payments and struggling.
You help. You don't criticise or blame - you support, which is so very reassuring.
Very good service and very helpful. Thank you for keeping us informed and aware of all the processes.
"Extremely kind and understanding"
The debt advisor who visited us was exceptional. He made us feel at ease and was extremely kind and understanding.
From the start we felt confident that you would undertake our affair in a professional and prompt manner, and this was proved to be the case.
We have previously been poorly treated with another debt management company and we are delighted with your approach and management of our debts.
All telephone and admin staff who dealt with us could not be more helpful or polite.
"The advisor was very reassuring"
Everyone I have spoken to has been really helpful and very clear as to what will happen.
The advisor that came to visit us was very reassuring.
"All staff helpful"
I found the debt advisor who came to see me, and all staff, was so helpful. Lauren is especially very helpful and polite and the experience has been a pleasurable one.
"Rescuing me from the brink of financial ruin"
Thank you all very much for your assistance over the years and rescuing me from the brink of financial ruin.
"Worth every penny"
Thank you for helping us get debt free.
Please thank all concerned, it was worth every penny.
Mary O. and James H.
"You cannot improve perfection"
Until I rang Debt Free Me I could not see a way out of the black hole I faced.
Every one of you has shown me kindness and encouragement and taken away the feeling of desperation.
I will always be grateful and thankful that I called.
You cannot improve perfection! Thank you so very much.
"A weight has been taken from me and feel life is now on the up"
I was very impressed with the conduct and empathy given. Having had debt for years, a weight has been taken from me and feel life is now on the up.
I was very impressed with the advisor who came out to see me at the house. He was very understanding and I didn't feel any embarrassment of my situation. He really eased the situation I was in.
"Leona has been very helpful"
Leona has been very helpful. I would also like to thank anybody else I have had contact with.
Every person I have dealt with so far has been very professional.
"Put me at ease during such a difficult time"
All the staff at Debt Free Me have been 1st class and have put me at ease during such a difficult time.
I would not hesitate to recommend you to others. Thank you.
"Thank you so much for your help over all these years"
Thank you so much for your help over all these years. I am so grateful for all your help.
I would be grateful to you if you could now terminate my file and destroy all relevant paperwork, I would rather not see that paperwork again!
Thank you again for all your help.
"They all put you at ease through this difficult time"
Everybody at Debt Free Me are very experienced and reliable. They help me with questions when worrying on matters.
They all put you at ease through this difficult time in my life.
"Helpful, pleasant and polite"
All phone staff have been very helpful, pleasant and polite.
"Very helpful and friendly"
All staff very helpful and friendly. Will definitely recommended you to others.
"Always very helpful"
Leona and Rachael are always very helpful. Highly recommended.
"Made me feel a lot happier again"
Right from the start the team at Debt Free Me have been brilliant.
When I have received a not-so-nice letter from any of the creditors, and before I've sent the letter on to yourselves, I have spoken to someone, e.g. Leona, at your office and she (and other staff) have always reassured me and made me feel a lot happier again.
Thank you very much for all your help.
"Informative and understanding"
The advisor, Tony, made us feel very comfortable when he visited us.
Very informative and understanding.
"Thank you for not making me feel any more stupid that I already feel"
Toni and Leona have been especially helpful. I feel awful about the situation I find myself in and they have both been professional and made me feel a little better.
Unfortunately, the daily calls continue from one creditor, although they have ceased from the others, and I know Leona has tried to have them stopped on many occasions.
Thank you for not making me feel any more stupid that I already feel.
"All the staff have been excellent"
All the staff have been excellent and I couldn't fault them in the service they have provided for me.
"Everyone I have had dealings with have been brilliant"
Everyone I have had dealings with have been brilliant.
The service and the staff have given me support and have helped me so much.
Thank you to everyone.
"You are all so friendly"
From the first phone call you have been amazing. You are all so friendly and make this difficult journey so much easier. Thank you.
"I can now sleep at night"
The hardest part was to realise that I needed help in the first place. All of your team were excellent from the very beginning.
So far, so good. I can now sleep at night without waking up with a huge weight of guilt and worry hanging over me.
I feel I'm in very good hands with Debt Free Me.
"Taking the stress from me during my problems with debt"
Can I take this opportunity to thank Sarah Harrison, and the rest of the team, for everything you have done and taking the stress from me during my problems with debt.
"I would recommend Debt Free Me to anyone"
So far everything has been running smoothly and hassle free. I know it's a cliche, but I would recommend Debt Free Me to anyone with money difficulties.
"I did not feel I was being judged"
The Debt Free Me advisor who visited was very helpful, empathetic, and helpful. Putting me at ease, which helped the whole process. It also enabled me to be open and honest about my situation as I did not feel I was being judged.
"So understanding of my situation"
I would just like to say thank you to the whole team for making it so easy to sort out my debts.
Thank you for being so understanding of my current situation.
"Everyone has been excellent"
Everyone I have dealt with at Debt Free Me has been excellent. I haven't had any problems or faults with anyone.
"A great weight lifted from my shoulders"
The advisor who visited us at home was brilliant. After he left, a great weight was lifted from my shoulders.
"Really took the pressure off"
The man that came to see me really took the pressure off me. He was very helpful and made me feel at ease.
Toni, who I talk to on the phone, is very good.
"Telephone staff very polite"
Your team has been excellent at keeping me up to date with progress. Whenever I called, the telephone staff were always very polite and explained everything to me.
Keep up the good work.
"Settled all outstanding debt"
I am pleased to say that I have now settled all my outstanding debt and would like to thank you for your assistance with this.
"My case was in good hands"
The advisor who visited me was good and helpful, a good listener. I felt so happy that my case was in good hands.
"Everybody's been brilliant"
All I can say is that everybody at the company has been brilliant.
Many, many thanks.
"I can now sleep at nights"
I wish to state that since I have been with Debt Free Me I can now sleep at nights. As an 87 year old woman I got very worried when the debts where piling up. I have already recommended a friend to start with you, she too is over the worst of her worries.
God bless you all.
"Your IVA department was brilliant"
Although we cannot blame anybody buy ourselves for getting into our debt situation, we never felt that we were looked down upon as stupid or irresponsible by any member of your staff.
John King was patient and understanding, I can't believe I didn't even offer him coffee!
Leona was very helpful. I will be recommending your services in the future.
"Such a relief"
I can't thank you enough. The weight and pressure that has been taken off my shoulders is such a relief.
I will deffo be recommending to other people.
"Quicker than I believed possible"
Please accept my sincerest thanks for the help and support you have provided me during this difficult period, as it has been invaluable in getting these debts frozen and then satisfied in a much shorter time scale than I had believed possible.
"Extremely happy and fulfilled"
The home debt advisor that came to see me filled me with confidence and made me feel secure, comfortable and assured. Everything he said and explained happened according to plan.
It was simple for me to set up a standing order and there is always someone to talk to if I need to.
I am extremely happy and fulfilled with Debt Free Me!
"Good help and support"
Good help and support throughout. Only ever a telephone call away.
"I don't know how you could improve"
I don't know how you could improve the process. I just know I was so stressed it made me ill.
Your help solved the problem and made me feel so much better.
"I cannot fault them at all"
All the people I have dealt with have been excellent, I cannot fault them at all.
"Helpful and Understanding"
The people I have dealt with on the phone have always been helpful and understanding. Toni in particular.
I feel very satisfied with the service I received. I can't remember the lady's name who calls me but she is lovely and very helpful. Thank you.
"Recommend to anyone"
The advisor, Tony Wood, was very helpful and I would recommend him to anyone in the same situation as myself.
"Keep up the good work"
The first contact was very good, I was frightened to ask for help, but it went great! Keep up the good work.
"Happy that I chose Debt Free Me"
My experience has been exceptional and I always get a speedy response, I have no complaints from my first contact. I am very happy that I chose Debt Free Me. I am kept up to date with all your actions. Thank you for making me feel better financially and alleviating my stress.
"Brilliant in dealing with our money problems"
All the members of your staff have been brilliant in dealing with our money problems. The way they keep me informed on what's going on with the creditors is great.
The Debt Free Me advisor who came to my home was brilliant, he put me at ease, explained all my options and took time to go through it all. Very much a case of right person in the right job.
"Service is second to none"
The agent who called round represented your company excellently, the phone service is second to none. I cannot find an area to improve on.
"Worked things out so quickly"
The advisor that came to visit us was very good, he worked things out so quickly.
We feel that Toni our liaison officer has been excellent.
"Dealt with properly"
I have only been with you for a short time, however all problems so far have been dealt with properly, so far an excellent service.
All your staff have been very helpful and took away a lot of my worries, thank you.
I am very, very happy about your services, it has been an excellent service to me and my family. Thank you very much.
"Fully appreciate your help"
The service has been excellent, obviously my plan has yet to be confirmed but if it is I fully appreciate your help and service.
"Hard time in my life"
The staff that I have dealt with have been extremely excellent in the advice and help in which they have all given to me during this very hard time in my life. I hope the service will continue during the whole of my contract.
Debt Free Me's ability to communicate has been excellent.
"Professional and friendly"
All of the team is very good, professional and friendly.
"Down to earth great people's person"
My Debt Advisor who visited my home (I can't remember his name) was excellent, explained things in plain English. He made me feel help is on its way, a down to earth great people's person. I felt so much happier having spoken to him. The right man for the right job.
Jim Booth was exceptionally helpful and explained everything in a way we could understand. All the girls we have spoken to on the phone have been extremely helpful.
"The whole team is fantastic"
The debt advisor Jim Booth was very professional in his advice and explanation. The whole team is fantastic, keep it up. IVA Manager Donna Fielding was very co-operative, understanding and professional. Today my family is happy and taking control of our lives.
All members of your staff have given me an excellent service and advice answering all queries and giving support. If one person was to stick out it would be Sarah Hindle of your debt advice team.
"Professional in your approach"
You have been very professional in your approach and the whole process has taken away any pressure away in what is a difficult situation for myself.
"Helpful and reassuring"
All the staff have been understanding when we had any queries whether it was big or small. All were very helpful and reassuring when we were struggling to make our payments. You have always explained clearly each stage of the process and reassured us when creditors were contacting us by phone or letters, it is a difficult time when you are in debt and to have a team of people who can help put it in perspective is great.
"On the ball"
The young lady I have been speaking to about our case is Rachael, she has been on the ball throughout since we joined Debt Free Me, you give a good service. We have been very pleased with the company, keep up the good work.
"I would recommend to others"
I have been dealt with efficiently and professionally and I would recommend to others, for the excellent service I have received.
"Very happy with the manner of everyone"
Very Happy with all the help we have received and very happy with the manner of everyone. Thank you.
All the people we have dealt and spoke with have been brilliant in helping us to sort our debts out. Thank you very much in providing a very excellent service.
All the staff I have spoken to have been extremely courteous and understanding about my situation. Also they have been very sympathetic and ready to answer any questions I put to them. Thank you all at Debt Free Me. I would recommend you to anyone experiencing financial problems.
"Always available to speak"
Toni is an exceptionally helpful person and is always available to speak regarding any query I have. I am very impressed with the sensitivity she has had with my case.
"I don't feel the service could be improved in any way"
The advisor who visited my house was very professional and dealt with my case confidentially and gave me all the information I required. All staff I have dealt with have been very helpful, I don't feel the service could be improved in any way.
"Non judgemental advice"
Debt Free Me offered sympathetic and non judgemental advice and went out of their way to address any problems or queries I had.
In a difficult time all members of staff, in particular our case manager Donna, were very helpful, understanding and knowledgeable without looking down on us. Thank you.
I feel that Debt Free Me have been very helpful. There have been 2 people who I have spoken to on several occasions when I have felt worried. They both have reassured me and done everything they needed to do. The 2 people I would like to mention are Toni and Leona.
"You have a very good team"
The advisor who came out to help me initially was Paul, I found he was very nice and helpful and put me at ease with everything. Whenever I have phoned to speak to somebody they have all been very helpful, and also if I needed to speak to one who was dealing with my case they have always phoned me back. You have a very good team working with you.
I liked that you warned us of the phone calls and letters we would receive. Lauren and Becky were very helpful.
"Taken the pressure off us"
Lauren has dealt with us brilliantly, Becky has been good but as you know we have never experienced anything like it and the pressure has been immense. We really do appreciate everything you have done and we know you have taken a lot of pressure off us which is fantastic. But this is only the beginning we have to pay everything now, we just need to wait for the agreements from our creditors.
Perfect job, thanks for putting a smile back on my face again, I have already recommended a friend to you and I would happily do the same again. Thanks.
"Toni has been great"
Toni has been great!
"Seems to understand and listen"
I am personally impressed with Leona, she seems to understand and listen and is very polite. She is the type of person everybody would love to deal with. Thank you Leona and thank you to the rest of the company.
All the staff I have spoken to have been extremely helpful and also, may I add, very pleasant.
"Clear about everything"
Firstly I would like to thank Becky for introducing me to Debt Free Me. She's been very nice and clear about everything. Secondly Jim Booth for making all of this come true. And last but not least Sarah and Rachael have been very helpful and kind. The only 4 people I know. Thank you!
Everyone has been very good and understanding, I have no faults with anything at all.
Toni has been a great help and always friendly as with all the advisors.
All the team at Debt Free Me have been very polite, helpful and understanding. My wife and I would like to thank you all.
"Everyone is helpful"
Toni, I think, was the first person who contacted me and made me feel at ease. At first friends said "how can you trust them, they might be keeping your money," I realise through letters from creditors that you are not, thank you.
"You got us through our crisis"
Can I thank you for your help over the past five years in helping us through our debt problems. Your advice has been invaluable and got us through our crisis.
The overall help, advice and support has been fantastic throughout. Thank you each and every one that has helped me along the way, very much appreciated.
"Wouldn't hesitate to use you again"
I am writing to inform you that I have now finished paying my debts through your company.
I wish to thank you for all the help and support you have given me. I would not hesitate to use you again should I ever need to.
"Pressure taken off"
I found the whole process great, just good to have all the pressure taken off.
"Far more bearable"
Toni is an asset to any customer focused business. Her customer service skills are exceptional. She has made the difficult journey that my husband and myself are on far more bearable, with her honest telephone manner and helpfulness, we have felt comfortable asking any question that we have had.
Everyone I have contacted at Debt Free Me has been exceptionally helpful and have followed any requests I have made with no problems. A very helpful company.
"Best decision I ever made"
The overall process has been amazing, I haven't got a bad word to say, moving to this company from my last one was the best decision I ever made.
"Able to relax"
We have been very pleased about how you have taken away so much of the stress and strain that we were feeling. The company has been very helpful without needing much communication or input from ourselves. We have been able to relax. Many thanks,
"Nothing but praise"
I could not pick out one member of staff who has been helpful as it's been everyone who I have spoken too. I have nothing but praise for the whole procedure and the way I have been treated, I would highly recommend your company to anyone who needs help.
All of your staff have been understanding, patient and very nice to talk to. Thank you.
"Supportive and friendly"
At such a difficult time in our lives phoning Debt Free Me didn't add to our problems, whenever I called the phone was answered in a very helpful, supportive and friendly manner. Donna dealt with us and was always more than helpful and friendly on the phone.
Swapped and changed advisors but all have been very nice / excellent. Thank you.
"Stopped my sleepless nights"
Everyone that I have spoken to have all been very helpful and helped me to put my mind at ease and stopped my sleepless nights, thank you all!
I would recommend your company to anyone, you have been very efficient from the start and it was all done so quickly. From the time I had the advisor come out to see me it was like a weight had been lifted off my shoulders, thank you.
Myself and my husband would like to thank you for all your help. Donna was so much help and was very happy to help in any way, she has been a godsend.
All the staff have been first rate with anything I have asked, once again I thank you all.
"Very friendly and helpful"
All the people I have spoken to have been very friendly and helpful in dealing with my case.
"I recommended your service"
I recommended your service to two of my friends and I am very happy with your service.
In what is a very stressful sensitive time for me, Donna has been a tremendous help. She talks with a calming influence, I probably couldn't have got this far without her.
"Cannot thank or praise them enough"
Rachael and the other girls in her office have been excellent, sorting out my recent problems. Very kind, understanding, patient, polite and very professional. Sadly these are qualities not found very often these days. My problems were beginning to make me feel ill until I spoke to these girls. From February till the present day they have been excellent and I cannot thank or praise them enough. I think the other girls' names are Robyn and Toni.
"Patient and understanding"
I feel that the service as a whole has been outstanding. When the gentleman visited myself he made me feel very relieved and at ease. He explained everything clearly and was very patient and understanding. I will definitely recommend your services to others. Thank you.
"Impressed with your service"
I have always been impressed with your service no matter who I am dealing with.
I would like to express my sincere appreciation for the professionalism and excellent manner in which my case is being dealt at the present time by the members of your team I have had dealings with, either by conversations or by other means of correspondence. I make particular reference to the following persons: Sarah, Toni, Rebecca, Leona and Rachael. All of whom I found their manner to be polite, patient, understanding, reassuring and their ability in allaying any anxieties I experienced with regard to the present financial situation I find myself to be in. Please also convey my thanks to Jim Booth of whom I met following a home visit he made on 2 occasions. His manner was exceptional and I found him to be most empathetic. His advice and support that he gave to me during the course of the financial assessment was invaluable.
"Shame other companies don't do the same"
As far as I am concerned everyone I have spoken to knew their job and had all my information in front of them every time. It is a shame other companies don't do the same.
I have been totally satisfied with the service and support from all your team. Thank you!
"You are great"
I can say all the staff at Debt Free Me help me a lot in dealing with my case and enquiries, all of you are great and excellent because at the moment is seems like I have wounds, they are serious wounds and they are continuously being healed by your team, it seems all of your staff are a medicine to my wounds. Thank you once again to all the staff at Debt Free Me.
"Pleasure to deal with"
Every time that I have been contacted by telephone the same lady that I have spoken to has been a great help explaining everything that is happening and what is going to happen next. She has been a pleasure to deal with along with the rest of your staff.
"Helpful on all occasions"
I found the advisor who called on me was very professional and informative, helping me throughout the whole process. The telephone advisors have been very helpful on all occasions I have called, many thanks.
"I would recommend to anyone"
All the team at Debt Free Me have been very helpful, I would recommend anyone to your company, thank you to all that have helped me during this difficult time.
I think the service of the company, especially the advisor who came to see me has been fantastic. I feel a burden was lifted from my shoulders as soon as I made contact with yourselves, thank you.
Bob who visited me at my home was a fantastic advisor. He was thorough, clear and also offered support to me by allowing me to talk about why I am having these financial problems. He is very professional and also "emotionally intelligent" please pass on my personal thanks to him.
"Living my life again"
All of your team has shown me when you think there is nowhere to turn when you are in debt that there is people out there who are willing and able to help. Once I registered with your company it has taken a great weight off my mind and now I can start living my life again. Thank you so much.
Just keep up the good work, thank you.
"Helpful and Pleasant"
Paul Kavanagh was brilliant, helpful, and understanding, he relieved my fears. Rebecca Geary kept me informed and up to date regularly, very helpful and pleasant. Toni Dineen was also amazing, thank you.
"Very good at their job"
All the staff that I spoke to were very good at their job and very helpful.
"So professional and caring"
After having a heart attack and coming to terms with a near death experience, I could no longer be an ostrich and bury my head in the ground. From day one your staff have been polite, and explained all matters in plain English to help me through a very stressful period in my life. I am so thankful to all your staff for being so professional and caring, a service few others can say honestly. I am so glad you have debt freed me!
Everyone involved in our case has been extremely sympathetic and understanding. Thank you.
"Debts are sorted out"
Debt Free Me has helped me with my financial problems. I feel so happy knowing that my debts are sorted out and they have given me peace of mind. Thank you.
"Company has given 100%"
All the staff and advisors in your company have given one hundred percent and been very helpful in all queries to help me and Julie feel at ease and live life a bit better.
"Keep up the good work"
All of your team has been fantastic! Explaining what is happening next is a big reassurance. Please keep up the good work and thank you.
The advisor that came to visit me was very friendly, approachable and made me feel very at ease, and from that point on I knew that I wouldn't have to worry about the situation any more. Unfortunately I've forgotten the advisor's name but he was a really honest man.
"Taken the worry of my debt away"
Everyone at Debt Free Me has been very friendly and professional, I am 8 months pregnant and this service has really taken the worry of my debts away. I know I have to pay the debt off but being able to pay it back at a more affordable rate takes away the pressure.
"Sleep at night without worrying"
"Polite, helpful and professional"
Everyone I have spoken with so far has been polite, helpful and professional. Since being made redundant, money has been even tighter but the staff have been very helpful whilst I'm trying to get back on my feet.
"Things were getting sorted"
All staff have been very helpful and made me feel that thing were getting sorted - felt like a lot of weight has been lifted off my shoulder. Ravi who visited us first was very helpful and explain things very clearly, Thanks.
"Weight has been lifted"
I feel that a weight has been lifted, thank you.
Rachael Baker and Emma Ainsworth have given an outstanding service and reassurance throughout the whole process.
I can't pick just one member of staff, as everyone I have spoken to or dealt with have been excellent, thank you.
"I hope my creditors are as nice as you guys"
All the staff I have dealt directly with have been excellent, happy Christmas to you all. I hope my creditors are as nice as you guys.
"Lovely and helpful"
Just would like to say thank you, you have all been lovely and helpful, I am now less stressed. So thank you very much!
Paul Kavanagh's visit was very informative as well as honest. We had reservations when we first applied, however we were confident in the service once we met with Paul. Claire, Tracey and Toni have been really helpful over the phone, always keeping us informed when needed.
"Friendly, helpful and humane"
All staff that have been in touch with our case have been friendly, helpful and humane, none have treated us badly, I would certainly recommend you.
"The whole organisation is very good"
I don't think it would be fair to single out one person as the whole organisation is very good and professional.
I would just like to say that all the girls I have spoken with have been totally professional and very polite on all occasions. They are a credit to the company!
"Great and polite"
I can't think of anyone outright as everyone I have spoken to have been great and polite to me and I would definitely recommend your service to others.
"Nice and accommodating"
The advisor who met us at the hotel near our home was superb, there was no business atmosphere, Bob has been nice and accommodating.
"Making things more understanding"
I would like to thank you for making things more understanding, staff are all very helpful.
All the staff I have dealt with have been excellent, Bob, Emma and Becky, thanks, great work!
"Amazing, kind, compassionate and helpful"
The lady who first took my call - Vicky I think, was amazing, so kind, compassionate + helpful. She made a difficult phone call (for me) more bearable. Also Ravi, who came to my home, very kind, informative and none judgemental. Everyone at Debt Free Me has been very helpful and sincere.
"I would recommend Debt Free Me to anyone"
Every step of the way the advisors have been supportive and put my mind at ease, I would recommend Debt Free Me to anyone.
"All has been done exceptionally so far, and may it continue"
As far as I am concerned, all has been done exceptionally so far, and may it continue, thanks.
"Never known a company like yours"
To be honest everyone has been very helpful, I have never known a company like yours who offer the clients such an exceptional service. Since starting with you I have managed to get my life back on track. Thank you to all the team at Debt Free Me.
"Cannot fault anyone or any process"
To be honest I cannot fault anyone or any process with Debt Free Me, I am totally impressed and greatly satisfied with your service. It surely was, and still is, beyond my expectations. I was exceptionally impressed by Mr. Ravi Dutt who was very helpful and sympathetic when he visited my house for the initial assessment. Please keep the good work up and keep helping more people in my situation.
Very happy with the service so far, hope the good work keeps up, thank you.
I am writing to inform you that after recent phone calls and dealings I have now paid my MBNA account in full. I have written confirmation from MBNA to say that they won't be asking for any more money. Your representative advised me that I needed to let you know in writing so you can cancel my account. I would like to take this opportunity to thank you for all that you have done for me, I will continue to refer people to you as you truly are an excellent company.
"Stress was immediately taken from me"
The plan was easy to set up, the stress was immediately taken from me, the creditors stopped contacting me quite quickly, thank you.
"Friendly, polite and helpful"
I would just like to thank you for all your help and hard work, your staff are friendly, polite and helpful.
"Took away all my worries"
Debt Free Me assured me and took away all my worries from the day I had a visit from the debt advisor I knew everything was going to be fine, I tried debt advisors before who did not help. Thank you for your good service.
"Thank you all"
I have received your letter on the 18th September and acknowledge you have paid off my creditors, please accept this as my cancellation letter as requested, I have also cancelled my standing order, I would like to take this opportunity to thank you all for you work involved in my case. I know it's early but have a nice Christmas, so you can now close my file.
"One of the best decisions I've ever made"
Following on from our conversation and payments being taken from my account I wish to confirm that I am now completely debt free and no longer require the services of Debt Free Me. I would like to take this opportunity to express my gratitude to all the staff of Debt Free Me. When I first met with Bob back in 2006 my financial situation was dire and in desperate need of professional help. I was slightly apprehensive at first as Bob ran through the number very quickly and although he explained everything clearly I was not sure if Debt Free Me was the appropriate solution to my financial problems. 4 years later I realise that choosing Debt Free Me to assist with my finances was possibly one of the best decisions I've ever made. Communication with Debt Free Me has always been professional whether via phone or email - or posted correspondence, and when I requested a call back it was always made within an acceptable time-scale. Whenever I spoke to an advisor they were always very helpful and could always access my details and had understanding of my situation, which was reassuring. In summary I have been very happy with the service provided by Debt Free Me and although I doubt I will ever use your services again (fingers crossed) I will always recommend Debt Free Me to anyone that I feel would benefit from your help - in the current climate I imagine you could already be very busy, many, many, thanks.
Everyone I have dealt with at Debt Free Me has been exceptional and understanding.
"I'm not getting any hassle from my creditors"
I would just like to say that Debt Free Me gave me complete peace of mind during a bad time for me and my family, from the moment that the debt advisor came to visit me to present. I'm not getting any hassle from my creditors and this is down to the excellent service that Debt Free Me provide, thank you.
Since I have signed up with Debt Free Me all the staff have been very empathetic and helpful, thank you.
"Big weight off our shoulders"
Everyone has been very, very helpful and this is very much appreciated, it has taken a big weight off our shoulders and we thank all of you very much.
"We can at last breath again"
WE CAN BREATH AGAIN!
We would like to say a great big THANK YOU to Debt Free Me and Dave, who first met with us. We can again breath after the dreadful feeling of suffocation due to debt. How easy is it to borrow the money everyone wants to lend you when you are already in debt, consolidation loans, how hard is it to repay it?! After months of sleepless nights, worry and almost a breakdown for Mrs. C, we can at last breath again. Thanks again to Debt Free Me and all your kind and empathetic support.
Excellent service by all members of staff on all levels that have been helping me, big thank you!
"My debts are being sorted at a rate I can afford"
All the staff have been very helpful and understanding. They have informed me in a language that I understand and have made the process for me very easy. I know a lot of hard work goes into dealing with creditors and for this I am very grateful and now feel a lot happier that my debts are being sorted at a rate I can afford. Thank you to everyone.
"Sympathetic and knowledgeable"
Your staff are sympathetic and knowledgeable. They call you back immediately and put your mind at rest.
"Debt Free Me have been outstanding!"
When your advisor John Brearley visited us he instantly made us feel comfortable, he was brilliant! The service we have received from Debt Free Me has been outstanding, thank you so much!
"Everything has been excellent"
Everything has been excellent, I would definitely recommend you to anybody who is in the same position as me.
"Made me feel safer"
Sending an advisor to my house made me feel safer in applying for my debt management plan. Big thank you!
"Brilliant from the start"
Debt Free Me have been brilliant from the start. I applied online on a Saturday evening of Easter weekend and within 2 hours I received a text telling me I would receive a phone call the next day, and the number of the caller. Also a very reassuring text message - 'relax, we will be able to help you'. The advisor, Ravi, who came to visit us was lovely and honest, professional and friendly. Everyone I have spoken to on the phone is helpful and polite. All in all, the advice and help we have received has made a really positive difference to our lives. I know it is a long journey, but things are starting to get better, and I would have no hesitation in recommending Debt Free Me to anyone.
"I would recommend you to anyone"
I was happy with your advisor John King's way of explaining everything to me, he did not push me into signing up with you at anytime and made me fully aware of all the options available. I am very happy with the office personnel, when I phone with a question they answer it quickly and reassuringly, I would recommend you to anyone, no problem.
Adam in the IVA department was a great help and he explained things well, and the advisor who visited our home was good, thank you very much.
"Nothing but praise"
The debt advisor who initially visited us was exceptional and understanding, we have nothing but praise for all those we have had dealings with, big thanks to Emma!
Jenifer and Graham Mathers
All staff concerned have been brilliant considering they are dealing with customers that are clearly financially stressed. In particular Tracey, unbelievably exceptional at putting the customer ease. Please give her a bonus, pay rise, chocolates, flowers or something in appreciation for her amazing work!!! Thank you to all the staff... Brilliant!!!
"Fabulous and very helpful"
The advisor who visited my home was great and very helpful and explained everything in great detail, thank you so much to him, I think his name is Ravi. Also Emma who did my statement was fabulous and very helpful as I called her a lot, thank you so very much.
"Absolutely delighted with the service"
I am absolutely delighted with the service I am receiving, I have had so much pressure relieved by your ongoing support and assistance. The staff are extremely helpful and professional always.
"Nice to know you are being looked after properly"
To Tracey who has always phoned me to keep me up to date on the goings on what is happening with my case. It's nice to know you are being looked after properly.
"You really do try your best"
Both my husband and I wish to pass on again our thanks to all of the staff there for all the help you have given us over the last few years. You really do try your best to be helpful in every way. Thank you!
Mrs. J. Sweet
"We will definitely recommend you"
We are very pleased with the service we are receiving. The advisor who came to our house to sort everything out was brilliant! He made us feel at ease and didn't make us feel bad about our debt. Everybody we speak to at Debt Free Me are very comforting and polite, especially Emma, Irfan and Lauren. A really good service, we will definitely recommend you. Many thanks.
Jacqueline Anne Phillips
"Friendly, courteous and knowledgeable"
Every single advisor who dealt with us has been friendly, courteous, knowledgeable about our case and very helpful. They have explained what's happening at each stage of the process and listened and answered every question I have had.
"Listen no matter what position you're in"
I would like to thank Adam Rickson Brown who has always been very helpful and reassuring, always called me back when he said he would and was always ready to answer my questions. I will be recommending your company to my friends in a similar situation to me as it's good to know there are people out there who do care and listen no matter what position you're in, every time I spoke to the staff I felt sure and secure that they meant every word they said. Thank you so much, and keep up the good work!
"Complete peace of mind"
Everything seems to have gone very smoothly. The service you have offered has given us complete peace of mind.
"Very pleased with their accident"
All matters dealt with by your IVA team were excellent. I was very pleased with their attitude and the way they dealt with our case, thank you!
"The service was 1st class"
I have no complaints at all. The service and help that I have received from David Romans through to Adam (and all those in between) was 1st class and gave me peace of mind and hope during a very bad time. I would have no doubt at all in recommending Debt Free Me to anyone who finds themselves in the same situation I was in. Thank you so very much.
"Never made to feel uncomfortable"
I feel the advisor who came to our home made us feel at ease and was very helpful. We were never made to feel uncomfortable at any time. I will tell my friends how great your company is.
"Very efficient and reassuring"
The man that visited us at home was very informative and not judgemental about the state of our finances. He gave us the best way to sort them out. We have been very lucky and only received a small amount of calls from the companies we owe. I have mainly dealt with Lauren over the phone who is very efficient and reassuring when I was asking silly questions and generally worrying about what we were doing. The whole process has been completed with the minimum of fuss and I can't believe the weight that has been lifted from us financially. Thanks to you all
"I can finally relax"
Overall the service I am receiving from Debt Free Me is fantastic and I am happy that I can finally relax.
"Taken away a lot of the worries"
Everything about your service has been excellent. You have reassured us and taken away a lot of the worries we had over our finances.
From initial contact to this letter all of your service has been exceptional, in a word, faultless, thank you.
"All members of staff have helped my situation"
All members of staff have helped my situation, they have been excellent when I have rang in with questions, I hope everything is going to be sorted nice and smoothly.
"Good feeling to be debt free at last"
Thank you for all the help and advice over the last couple of years and please pass on my thanks to all who have helped and reassured me in that time. I am very relieved it is finally resolved and would be happy to recommend your services to anyone who was in need of them. I have always found that anyone I have dealt with has been calm and efficient and reassuring. It is a good feeling to be debt free at last.
"Debt Free Me have been very helpful and friendly"
I would just like to add that everyone I've had contact with at Debt Free Me have been very helpful and friendly. We would like to thank everyone very much and would not think twice to pass your name on.
"Most helpful in all that they do"
There is only one comment I would like to make, that is well done to everyone that has helped me. I would recommend this company for being the most helpful in all that they do.
"Staff have always put my mind at ease"
I can honestly say that all of the people I have dealt with have been really helpful and understanding. Above all if I have rung with a query about any letters I have received from the companies concerned, your staff have always put my mind at ease and shown a great deal of empathy. After struggling to try and sort my debts out for a year by myself, it is such a relief to have your company take away the stress and day to day worries I used to have. Thank you.
No faults, excellent service would definitely recommend to friends.
"Very easy to talk to"
I feel everyone has been sympathetic and non-judgemental. Very easy to talk to.
Overall all, the people I have dealing with my case are very helpful and have excellent communication skills, they should keep up the wonderful service that they are providing.
"Thank you to everyone at Debt Free Me"
We are really happy with Emma from the office as when we have called up she always gets things sorted out for us really quickly and on time. Thank you to everyone at Debt Free Me.
"Fantastic, helpful and supportive"
Whenever I've had to contact you everyone has been fantastic, helpful and supportive. This isn't a good situation to be in. It's both stressful and scary but I know with your help and guidance we will come through it. This isn't made easier with my husband's health and disabilities, but that's life. Knowing you are just a phone call away I know we have help with our financial situation. Thank you.
"Impressed with the way things were explained to me"
When I first signed up I was most impressed with the way everything was explained to me, and how helpful the advisor who called at my house was.
"Very nice people"
Both Sarah Harrison and Emma have been fantastic in dealing with us over the phone and by letter, both very nice people.
"Polite and helpful"
Excellent service. When I ring up, staff are always polite and helpful. Never had a problem on the phone (yet). Joking apart very happy with Debt Free Me always a happy sounding voice on the phone and helpful. Thank you for helping us.
"I appreciate the effort put in by all the staff"
I appreciate the effort put in by all the staff and would like to pass on my thanks. May it continue as I have a long way to go before I'm out of the woods.
"Helpful and reassuring"
Everyone who I have dealt with has been very helpful and reassuring. All in all I am very satisfied with the way my finances are being handled.
"Never made to feel useless"
Our first point of contact was Lauren Hilton and now we have Tracey Edmondson. They have both been so helpful and understanding. We were never made to feel useless or felt as though we were looked down upon. We appreciate all the help you are giving us.
Wonderful experience with Debt Free Me
The telephone debt advisors are excellent. They all speak clearly so you can understand them. They're friendly, always using your first name which makes it more personal and they sound sincere like they're really interested in you and your query. They are a good example and would put most call centres to shame. Our debt advisor was a lovely man, he put us at our ease and explained everything to us clearly. He was friendly and patient, understanding and empathetic, the administration staff have always been friendly and efficient. Overall we have had a wonderful experience with Debt Free Me. We found them at a very desperate time in our lives when we were despairing over our finances. Debt Free Me sorted our problems and have been a life saver, helping to ease the stress. We have and will continue to recommend them to friends and family as we've appreciated everything they've done for us. Many thanks.
"Very quick and easy"
Everything was dealt with in a very quick manner. Very quick and easy. Making us feel stress free.
Danielle and Chantelle Cooper
"I am so pleased I stumbled upon your service"
I am so pleased I stumbled upon your service, I now sleep at night and only work 37.5 hours a week instead of in excess of 60 to pay off my debts. Thank you everyone.
"Very pleased with service"
The service and support offered by Debt Free Me is exceptional and extremely good. Having worked, and continue to work, in a reasonably paid job I have always been responsible towards my bills, however crippling interest rates and lack of any help from credit card companies with enabling me to pay my bills turned me to Debt Free Me, for which I have been pleased as a solution has been found and I'm less stressed, very pleased with service.
"Helpful and understanding"
Everyone I have spoken to has been very helpful and understanding.
"Everybody has done an excellent job"
It is almost certainly the only company I have dealt with in a very long time where everybody has done an excellent job. Very happy.
"Professionalism, advice and empathy has been excellent"
Right from my first contact with Debt Free Me, that first initial call, my home visit and my telephone conversations I have had since, the professionalism, advice and empathy I have received has really been excellent. Everyone I have dealt with so far have been none judgemental and so friendly. They have made this awful process so easy for me, they are my friend on the end of my phone. I thank you for all that you have done and are continually doing for me.
"Grateful that my financial problems are in such capable hands"
A lady called Sarah was wonderful and so kind, patient and helpful when I first took steps to sort out my problems. On 2 other occasions I have been hassled by creditors and have lost sleep worrying about what to do. Irfan has been so calm and knowledgeable and has completely taken the worry from me. I feel he is 100% behind me and makes my worries seem his problem. No one ever seems to judge and I feel so grateful that my financial problems are in such capable hands. Thank you all.
"Professional and efficient"
It is not possible for me to pinpoint any individual as everyone involved with my case is very polite, professional and efficient.
"Willing to help"
In general I have no complaints about the service I have received - Everyone seems willing to help and messages left are always returned. Overall - I am very happy and pleased in the service and assistance I have received so far. Thank you.
"Very impressed with Debt Free Me"
Overall I have been very impressed with Debt Free Me. Especially the lady who dealt with my case. When you are in debt the stress is very intense but any problems I have had she has talked through and helped me a great deal. Please if possible pass on my thanks.
"No one has been judgemental"
I cannot think of any way the process could have been improved. Every member of staff I have spoken to on the telephone or in person have been extremely helpful. I cannot state enough what a relief it has been to have this service. Furthermore no one has been judgemental or made us feel that we brought this situation on ourselves. We are just very grateful.
"Helpful and extremely courteous"
On the whole I have dealt with a girl with the name of Tracey who is always very helpful and extremely courteous but if she hasn't been there everyone else has always been very good and have dealt with my queries promptly and efficiently.
"Stress and worries have been removed"
From the moment Bob visited us the stress and worries have been removed. Emma, Tracey and Sarah have all been exceptional. How can you improve a service that is already A1. Thank you Debt Free Me.
"Staff have been fantastic"
I think all the staff have been fantastic. I'm very grateful to all of you for your help. I have worried myself sick with this situation and always feel empathy from anyone I speak to on the phone. Thanks to you all.
"I felt immediately at ease and reassured"
I can't begin to tell you how stressful my financial situation was becoming. I kept putting off talking about it due to the embarrassment of it all. However since contacting yourselves I felt immediately at ease and reassured. Nothing was too much trouble, everyone I spoke to were always so sympathetic, understanding and helpful. Can't thank you all enough. I can now stop worrying and start enjoying life again.
"Dealt with very quickly"
The people that we dealt with over the phone have always been very polite and very helpful. No query, however large or small seemed to be a problem and was always dealt with very quickly. The same applies to Tony, who helped us with our full and final settlements. He was very helpful throughout. Thank you.
"Found process very easy"
Found process very easy, understanding and non-judgemental staff, liked the personal visit at home. Would highly recommend company
"Would recommend Debt Free Me"
Chris Brannan (drafter) was v.good. Overall questions were answered in an understanding way without "gobbledygook". I was given advice and not pushed and would recommend >Debt Free Me.
"All staff have been very helpful"
Feel that all staff have been very helpful and would like to thank you very much for all your help.
"Compassionate and Professional"
All extremely helpful, friendly, compassionate and professional. Very positive experience and can't praise and thank everyone enough
"Understanding and fast acting"
Friendly and helpful, understanding and fast acting. Gave peace of mind and reassurance for future re: money, home and stress. A big, big, thanks.
"Would recommend company"
In very difficult circumstances the level of service and professionalism showed by all staff was exemplary. Would recommend company to anyone in same position. Would also like to thank for positive attitude shown at all times.
"Took a lot of stress and anxiety away"
I feel that any questions or queries that I had were dealt with very promptly which took a lot of stress and anxiety away.
Excellent service, staff on phone are friendly, helpful and re-assuring. I would definitely recommend Debt Free Me.
"Made me feel so much better"
I found the whole process very good indeed. I was very concerned before I applied that the people I spoke to would be judging me for getting into debt, but everyone I have spoken to have made me feel so much better and no one judged me. The girls who answer the phones when you ring up are exceptional and you should be very proud of them.
Keith and Joyce Featherstone
"Good professional home visit"
Good professional home visit from friendly and informative representative. It's good to know that you are not alone and there is help that puts me in control again.
"Statements have decreased"
Very pleased with everything so far, statements have decreased. Thank you for your help!
Many thanks for your help. Debt Free Me have given me such great service and have been brilliant. Thanks especially for your help with Restons. I'm so relieved that's gone now!
Best wishes Nicola
"You give a wonderful service"
I do appreciate everything you are doing, and have already done, on my behalf and feel the very minimal fees you charge are not nearly enough, you give a wonderful service and I can only thank you.
I would like to take this time to thank Nigel for his courteous, professional manner when I spoke to him. I've been losing sleep over these bills and his reassurance was calming and most welcome
"Professional and kind service"
May I thank you for your very professional and kind service you have provided me with, without which I would have lost everything. Keep up the good work and thank you so very much.
"There is always someone friendly to talk to"
Debt Free Me have taken away all the stress and made paying my debts a very small part of my life. I have come a long way since our first conversation. There is always somebody friendly to talk to and I feel my case is in good hands. Thank You!
Very happy with your services provided, all as your advisor stated from the outset. If I get to know any person who requires your help I will give them your name. You have already made my life better by taking on board my financial affairs.
"I can answer the phone again!"
With your help, the stress of getting multiple calls day and night have gone. I feel I can answer the phone again! Thank you.
"Courteous, friendly and professional in every way"
I feel every member of your team were very courteous, friendly and professional in every way.
"Without Debt Free Me I/we would have lost our family home"
The staff have been absolutely wonderful, it would be wrong to individualise. Thanks is not enough!
"The service has been excellent"
From my first contact with Adam, to your advisor that called to my home and finally, the ladies in the office - the service has been excellent. It is very humiliating and demoralising to be in my current position. You helped me when everything else was going wrong and things were really bad. All your people have been wonderful, non-judgemental and understanding. Plus you have dealt with all as promised, helping make an awful situation easier to cope with.
"Always ring back when they say they are going to"
Emma, Jamie, Sam, Jonathan, brilliant work and are a credit to your company. Always ring back when they say they are going to – they all have been a great help and have stopped me from making myself really ill with the problems I had with debt. I can't thank them all enough.
"It makes our lives a little less stressful"
We are very pleased with your company and feel much better knowing you are dealing with the debt. It makes our lives a little less stressful knowing you are just a phone call away answering our questions. Thank you so much
Mr. and Mrs. Barker
"We've been extremely impressed"
We've been extremely impressed with the service it's made an amazing difference to us mainly taking the pressure and stress away of doing payments and phone calls. All staff have been helpful and friendly and always oral with any queries. We've had no problems with you at all. Excellent service!!
Mr. and Mrs. Evans
"Weight has been lifted from our shoulders."
Excellent service. We feel like a huge weight has been lifted from our shoulders. We have already recommended some to you and will continue to do so.
I think you run a fantastic service. I wish I heard of you sooner, I can't thank you enough.
"A great company who really cares."
I wanted to thank you for your sound advice yesterday and today especially thank you to David Romans when he came round. He helped me to choose my next move I didn't feel under pressure at all. Thank you very much. If I'm ever asked to recommend a debt management company I won't hesitate to recommend Debt Free Me. As I know I will be sending them to a great company who really cares.
"Thank you again for all your help"
Thank you very much for your kind letter, putting my mind at ease about how things are going with my account. I appreciate that you took the time to cover every issue that I had. Also with regard to the letter that Lee Hempton sent me about MBNA accepting 35% of my outstanding debt. Please thank Lee for the letter for me.
Mr. A. Saunders
"Our sincere thanks"
Just a little note with our sincere thanks for all the help you gave us yesterday. We were a little overwhelmed with it all and felt that we had not thanked you properly.
Mr. Mrs. R. Hitchens
What can we say but a "BIG" thank-you for your help, advice and ongoing support! Kirsty, my first port of call, you helped with your chat immensely! David has been great, so understanding! We want to thank you both.
Mr. and Mrs. Emmerton, Daniel and Clare
"Many, many thanks for all the help from Debt Free Me"
I am writing to thank all the staff at Debt Free Me, for all their help whilst I have been entering into my successful IVA. The advice and support has been second to none and I would like to thank Anne who in the initial contact was so understanding. I would also like to thank Steve, in particular, who all the way through this procedure has been brilliant.
K. W. James
"Thank you very much."
Thank you very much for all your support. You have lifted a massive load off our shoulders. No more threatening letters, no more harassing phone calls. We look forward to opening our mails now, something we used to dread doing. We don't know what we would have done if it hadn't been for the help of caring people like yourselves.
John and Rita
"If I could afford a real gold star I would send it to you."
I must say that every person that I have spoken to at your office has been efficient and most helpful and I applaud you all, Emma A. seems to go one step further! If I could afford a real gold star I would send it to you.
Mr. Saunders - Tyne and Wear
To all the staff at Debt Free Me, thank you for treating me with respect.
Mrs. Day - Surrey
"A big, massive thank you"
I would just like to say a big, massive thank you, I will be able to sleep tonight knowing that I am now going to be debt free, I will also be able to open my curtains and answer my door without worrying who is going to be on the other side. Advisor John Brearley has put my mind at rest thank you very much, his advice was outstanding.
Wendy - St. Helens, Merseyside
The relief was fantastic"
The relief was fantastic - it was such a weight off our shoulders, it means we can now survive from month to month and know our bills are paid. We can live, which we couldn't before we were finding life almost unbearable, and we can now budget without worrying where the next penny is coming from and things are now manageable it makes a big difference. We're much happier.
Mr. Wardley Doncaster
"The fact is our situation is now a lot better"
The fact is our situation is now a lot better. We really like the efficiency and the way things are dealt with so quickly.
Mr. and Mrs. Peterson, Southport in Merseyside
"I pass the information to you and I don't hear from that creditor again"
Would I recommend you? Yes I would, it is such a reliable and confidential service it reduced the hassle of dealing with the creditors, I have complete confidence that if I get a letter I just post it to you in the free post envelopes you provided and that's that, the creditors almost seem pleased I went to you for help.
Ms. Johnson Bodmin in Cornwall
"The staff are always helpful and really put you at ease"
I know when I call your office that the staff are always helpful and really put you at ease you can tell from their manner that they genuinely care, and you are not just another number on a computer.
Mr. and Mrs. Rimmer, Derby
"The advisor made me feel really at ease"
Having someone I could talk face to face with meant that I could get all the answers to any questions there and then, the advisor made me feel really at ease and he really understood my problem, he was so professional nothing was to much trouble and by having all the facts he made me feel confident that I had been given the right solution to solve my spiralling debt problem once again many thanks.
Mrs. C.D. from Shotton, Cheshire
"Not made to feel guilty"
The worst thing about losing my overtime payments was that I felt so guilty that I could not, no matter how hard I juggled the money, pay all my credit cards and loans after talking to yourselves and meeting with your advisor she made me realise that I had all the assistance I needed from a company that fully understood my situation.
Mr. Bentham, Oxford
"I can now sleep at night"
I was at my wit's end after my creditors continually bombarded me with phone calls, I would agree payments knowing that once I had put the phone down I couldn't pay, it was the pressure from my creditors made me say yes. Having now been a client of Debt Free Me for the last 6 months it all seems like a bad dream, and I can now sleep at night.
Mr. and Mrs. R. Peterlee
"I was getting 30 phone calls a month"
My wife struggled to get the children to bed as the phone would ring so much, and even at work on my mobile they would call. I work in a garage in the evening to make ends meet and had to answer whilst dealing with customers in case there was a problem at home. There was no let up until Debt Free Me saw us and gave us the solution. We have never looked back.
A Relaxed Mr. and Mrs. S.
"Wish I had called you earlier"
Wish I had called you earlier, before I got the last loan which seemed to make my problem worse, thanks once again especially to Peter.
J. C., Milton Keynes
"Debt Free Me does what it says on the can"
You did everything you said you would as quick as you said you would and as efficiently as you said you could, it doesn't get any better than that.
Thanks, D. Harris
"We had no where to turn"
We had no where to turn since my husband was involved in an accident at work, basically we lost his income, we called the creditors to try and explain they just didn't want to know they spoke to us like we were scum, we had never missed a payment until the accident and after calling yourselves and having a full review of our situation we can now see light at the end of the tunnel.
Mrs. P. W., Cardiff
"We nearly got divorced"
Thanks to Debt Free Me our marriage has been saved
Petra and Don, Sheffield